In the modern world, Uber significantly impacts various industries, such as taxi bookings and beauty services, making it easy to access multiple services with just a few clicks. One of their impressive services is ‘Uber for roadside assistance,’ which comes to the aid of drivers in unexpected road situations.
This blog will explain how Uber for tow truck/roadside assistance services functions, share information on the top towing apps like Uber, and, most importantly, guide you on launching your own roadside assistance business in your area.
Let’s get started!
What is an Uber for Roadside Assistance?
An ‘Uber for roadside assistance’ is a website or app that connects people who need help while traveling with service providers who can assist with common vehicle problems, all in one place. When users need assistance, they request these service providers, and after they receive help, they can pay for the service either online or in person.
This service is a big help when drivers or users run into problems with their vehicles or face an emergency while on the road.
Think about it this way:
You’re on a long road trip, and suddenly, your car breaks down or you encounter an emergency. What do you do? It can be a stressful situation because it’s hard to find help. That’s when the ‘Uber for Roadside Assistance’ service comes in handy. It helps you fix your car or get it towed to a safe place to continue your journey without any worries.
Why Choose to Start an Uber-Like Roadside Assistance Business?
Starting a business like Uber for roadside assistance is brilliant because it’s growing fast and could be worth $2.1 billion by 2025.
Here’s why it’s growing:
- The quantity of vehicles has increased.
- People like quick, on-demand services.
- People want help with just a click.
Best Apps for Uber For Roadside Assistance
- Roadside Assist
This app is available in 2,000 cities across the United States and Canada. It provides services like towing, jump-starts, tire changes, help with lockouts and fuel delivery.
Found in 500 cities in the United States and Canada, Honk offers similar services to Urgent.ly.
This app is active in over 40 major cities in the United States and offers services like oil changes and brake repairs.
Roadside Assist & AAA:
Both operate in the United States and provide various services related to the Uber tow truck business.
How Uber For Roadside Assistance Works?
- Log in to the app using your phone number or social media.
- Look for nearby service providers in the app.
- Ask for the service you need.
- Keep an eye on the service provider’s location.
- Pay the service provider online or in person.
- Share your thoughts and rate the service provider based on your experience.
For Service Providers:
- Sign up in the app.
- Provide all the necessary information about the services you offer.
- Receive service requests.
- Decide whether to accept or decline requests if you’re busy.
- Head to the user’s location.
- Provide the requested service.
- Receive payment for your service.
- Share your feedback and rate the user.
How to Begin an Uber For Roadside Assistance or Tow Truck Business?
When you decide to start a roadside assistance or tow truck business, you need to consider a few essential things:
- Do you have enough service providers who are interested in working with you?
- What types of services will your business provide?
- How much will you charge for these services?
- Will your app be available everywhere or only in specific locations?
Once you have answers to these questions, you’ve made significant progress toward starting your Uber for tow truck or roadside assistance business.
The other half of the work involves picking the right roadside assistance software. It should have all the necessary features and functions to support your business.
Key Features of an Uber For Roadside Assistance App
Easy Login: Users can easily log in using phone numbers or social media accounts.
Variety of Services: The app should offer a wide range of services, allowing users to choose the one they need.
Real-Time Tracking: Users can track the service provider in real-time, so they know when to expect help.
Multiple Payment Options: The app should support various online and offline payment methods.
Emergency Assistance: If a user faces a sudden emergency, they can use the app to share their exact location and contact 911 for help.
Features for Service Providers in the App:
Profile Registration: Service providers can sign up by giving all the essential info about their service. It includes their profile picture, what services they’re good at, how many years of experience they have, and more.
Prompt Notifications: Service providers receive quick notifications through the app, such as service requests and user locations.
Accept or Reject: Service providers can decide whether to accept or decline a request. If they’re busy with other work, they can say no.
Availability Control: They can switch between being available or unavailable. If a service provider is offline, users can request another provider.
Real-Time Directions: This feature helps service providers quickly find the user’s location and offer the service.
In-App Calls: If service providers need to talk to users to clarify location-related questions, they can use this feature.
Managing Users and Service Providers:
Admins can control user and service provider accounts, deciding to approve, suspend, or terminate them.
Setting Prices and Commissions:
Admins can adjust the prices for different services and set the commission rates.
Checking Booking History:
The admin can see how many bookings have been made through the app.
Admins can review reports that show the number of completed and uncompleted requests, the number of active users and service providers, and the total earnings generated by the app, among other details.
Admins can access all user reviews. If a service provider consistently receives negative reviews, the admin can remove them from the app.
Cost to Develop the Uber for Roadside Assistance App
The cost of making an Uber for roadside assistance app can vary greatly depending on features, technology, platforms (Android, iOS, or both), and location.
Creating such an app is typically between $50,000 and $250,000.
Consider a pre-built app for your business. It’s a wise choice that can save you money and time, making it easier to start your business.
What’s the Best Software for a Roadside Assistance or Tow Truck Business?
RebuTow is an excellent option for your roadside assistance / Uber for tow truck business. It’s a ready-made script fully customizable to fit your business needs and is affordable.
- A user app.
- A service provider app.
- An admin panel with all the important features we discussed.
Here are some advantages of choosing RebuTow:
- It has an attractive UI design.
- It uses the latest technology.
- It’s budget-friendly.
- You get excellent support after your purchase.
- You make a one-time payment.
Contact us now to become a lifesaver for many people!