In today’s business, many restaurants connect with their customers only with food delivery apps like Swiggy, Zomato, GrubHub, UberEats, Eat24, JustEat, Foodpanda, etc. These apps make it simpler for them to reach customers. Right now, the Food delivery app business is the best business to start in 2024. The Food delivery business is booming all over the world. A restaurant can improve its online presence by registering with app like Swiggy, Zomato, GrubHub, JustEat, and UberEats. These apps dominate the online food ordering business industry all over the world.

If you are looking to start a food delivery app like Swiggy, then here is the step-to-step guide for reference.

Before starting your development process, you should know the business model for a food delivery app like Swiggy.

An app like Swiggy Business Model:

Currently, Swiggy provides its services in more than 100 Indian cities. Here is the business model of Swiggy. An app like Swiggy consists of four stakeholders Admin, Customer, Partner, and the Delivery boy.

Business Model:

1) By using the app, a customer order their favorite food from the registered nearby restaurants.

2) The customer can place either using the Online payment or COD (Cash On Delivery) option.

3) Corresponding restaurants will receive the order request from the customer. They can either accept or reject the order request based on availability.

4) If the partner restaurant accepts the order request, they will process it. Then, the Swiggy delivery boy collects the food and delivers it to the corresponding customer.

Above is a simple explanation of how an app like Swiggy and UberEats runs its business.

Here is how a food delivery app like Swiggy generates its income from,

An app like Swiggy generates its revenue in the following ways:

  • Delivery Charges
  • Commission from partner restaurants
  • Advertisements
  • Affiliate income

Delivery Charges:

Swiggy earns a substantial income by charging them for food delivery. Some percentage amount of the charge is available to the corresponding delivery boy.

Commission from partner restaurants:

The maximum percentage of the income comes from partner restaurants. They have to pay a certain commission amount for each customer’s food orders.


It is also one of the major sources of income. They can earn by providing priority listing for paid restaurants. These restaurants can get more visibility from the search terms.

Affiliate Income:

An app like Swiggy, UberEats, Zomato can also earn from providing affiliates for an app like GPay, Paytm, etc. In this way, the apps can increase their customer base for their apps.

Best features to update in a Food Delivery app like Swiggy, UberEats, Zomato:

Customer App Features:

Login / Registration

Customers can register with their email id or social media logins( Facebook, Google, Apple ID).

Search option by the restaurant, area

A Customer can search for food based on restaurants, area of their choice, etc.

List restaurant by area

This option allows the customers to list the restaurants based on the choice of area.

Add to cart

Customers can add the food of their choice to the cart instantly using this option.

Place order

After adding their favorite foods, customers can place an order instantly.


While placing an order screen, customers can avail of promo codes, discounts.

Review and Ratings

A customer can provide reviews and ratings for the corresponding restaurant and delivery boy using this feature.

Payment choice

A customer can order food by choosing the payment of their choice. Either by online transaction or COD option.

Track delivery boy

Customers can track the current location of the delivery boy using the Google map feature in the app.

Partner Restaurant Features:

Order notification

If a customer orders food from their restaurant, they will receive food order notifications instantly.

Check food order list

All the customer food orders get listed in this option.

Update order status

Restaurants can update order status if they accept the customer food order request.

Order history

All the orders to the corresponding restaurants are available here. They can filter order history by date, time, etc.

Delivery Boy App:

Login / Registration

A delivery boy can register using email or social media logins.

Accept / Reject requests

Delivery boys can accept/reject booking requests based on their availability.

Manage status

It is one of the best features of the delivery boy app. A delivery boy can switch between their availability [Online / Offline].

Booking history

All the delivery booking histories are available here.

Admin Panel:


Admin panel is available with powerful options. An admin can control the complete app using this option.

Manage customers, delivery boys, partner restaurants

All the details of the customer, delivery boys, partner restaurants are available here. The admin can add or remove a stakeholder easily using this feature.

Manage location

Admin can manage country, city, state, zip code using this option

Payments management

Admin can manage all the payments using this option. Admin can filter the payments reports based on date, time, week, etc.

Here is the guide to creating a food delivery app like Swiggy, UberEats. If you have a query, you can connect with us using the following,

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